Frequently Asked Questions > Delivery
     

Delivery

We aim to despatch all orders within 2 days of reciept of authorised payment.

UK: Minimum order value of £250 + P&P + VAT applies.
P&P of £11.95 per order to UK mainland (up to 40kg).

If more than 40kg will be Postcode dependant

Non UK: Minimum order value of £250 + P&P + VAT (where applicable).

If more than 100kg your order will be sent as a palletised consignment.


 UK    
Country Box Price Box Weight
United Kingdom From £11.95 First 40 KGS 24hr service/2 Boxes included
Highlands and Islands From £15.00 First 20 KGS 48hr service/1 Box included
Isle of Man £15.00 First 20 KGS 48hr service/1 Box included
Northern Ireland From £15.00 First 20 KGS 48hr service/1 Box included
 EU    
Country Box Price Box Weight
Albania £75.00 Per 20kg Box
Andorra £60.00 Per 20kg Box
Armenia £257.00 Per 20kg Box
Austria £32.00 Per 20kg Box
Azerbaijan £257.00 Per 20kg Box
Azores £21.00 Per 20kg Box
Belarus £257.00 Per 20kg Box
Belgium £16.00 Per 20kg Box
Bosnia and Herzegovina £257.00 Per 20kg Box
Bulgaria £35.00 Per 20kg Box
Channel Islands £18.00 Per 20kg Box
Croatia £75.00 Per 20kg Box
Cyprus £200.00 Per 20kg Box
Czech Republic £32.00 Per 20kg Box
Denmark £16.00 Per 20kg Box
Estonia £35.00 Per 20kg Box
Faroe Islands £95.00 Per 20kg Box
Finland £32.00 Per 20kg Box
France £16.00 Per 20kg Box
Germany £16.00 Per 20kg Box
Gibraltar £35.00 Per 20kg Box
Greece £27.50 Per 20kg Box NON hazardous items
Greenland £75.00 Per 20kg Box
Hungary £32.00 Per 20kg Box
Iceland £75.00 Per 20kg Box
Republic of Ireland £16.00 Per 20kg Box 
Italy £22.00 Per 20kg Box
Latvia £35.00 Per 20kg Box
Liechtenstein £95.00 Per 20kg Box
Lithuania £35.00 Per 20kg Box
Luxembourg £16.00 Per 20kg Box
Malta £200.00 Per 20kg Box
Moldova £257.00 Per 20kg Box
Monaco £16.00 Per 20kg Box
Montenegro £257.00 Per 20kg Box
Netherlands £16.00 Per 20kg Box
Norway £32.00 Per 20kg Box
Poland £28.00 Per 20kg Box
Portugal £22.00 Per 20kg Box
Romania £75.00 Per 20kg Box
Russia £257.00 Per 20kg Box
Slovakia £32.00 Per 20kg Box
Slovenia £32.00 Per 20kg Box
Spain £21.00 Per 20kg Box
Sweden £32.00 Per 20kg Box
Switzerland £32.00 Per 20kg Box
Turkey £200.00 Per 20kg Box
Ukraine £75.00 Per 20kg Box
 OUTSIDE EU    
Country Box Price Box Weight
Outside EU £257.00 Goods Priced Ex Warehouse
Far East and Australasia £257.00 Goods Priced Ex Warehouse
USA and Canada £257.00 Goods Priced Ex Warehouse

If your order is over 100kgs it will be sent as a palletised consignment.

Customer collection

If you would like to use your own courier for collection please let us know
as soon as you have placed your order. Please be aware that standard
collection charges will apply.

Please note:

UK VAT / Exports Outside the EU/EEA


UK Vat must be paid at the time of ordering unless goods are despatched to the overseas address directly by AM Cosmetics. In this case UK VAT is not payable.

Goods Delivered Within The UK For Export

VAT must be paid at the time of ordering.
If a certificate of export is subsequently supplied by the purchaser, VAT may be credited.
The certificate must be provided by a bonafide UK registered freight forwarder.

UK Companies

 Company Address  Delivery Address  Vat  Number  Delivery  Is Vat Payable?
UK UK / EU / Worlwide No AMC despatches order
or  Customer use their
own courier
Yes. At UK Current
Applicable Rate.
UK UK / EU / Worlwide UK VAT Number
GBxxxxx
AMC despatches order
or  Customer use their
own courier
Yes. At UK Current
Applicable Rate.


European Companies

 Company Address  Delivery Address  Vat  Number  Delivery  Is Vat Payable?
EU EU No AMC despatches order
or Customer uses their
own courier/shipper
own courier
Yes. At UK Current
Applicable Rate.
EUEUEU VAT Number Official Courier VAT Not payable on invoice
EU EU EU VAT Number Customer uses their
own Official Courier
No. VAT is not payable on invoice


Worldwide Companies
(non EU country)

 Company Address  Delivery Address  Vat  Number  Delivery  Is Vat Payable?
Worldwide Worldwide n/a Official Courier No. VAT will NOT be charged
WorldwideWorldwiden/a Customer uses their
own Official Courier
No. VAT will NOT be charged

Official Courier

Examples of Official Couriers are Parcelforce/TNT/DHL/GLS/Palletline/Courier/ EcoCourier/ Davies Turner. Official Freight Forwarders who are able to provide Official Proof of Export are also acceptable.

Notes

If a UK customer is intending to export goods an official courier MUST be used.

VAT will always be charged if goods are shipped to a UK business address that is NOT an official courier

Further details can be found at http://www.hmrc.gov.uk/vat/index.htm

Documentation

AM Cosmetics will only supply a packing list and a Dangerous Goods Note (DGN) if requested (Charges may be applicable)

Material Safety Data Sheets (MSDA). We will not provide this information.

EUR1 Movement Certificates. Customers requiring this certificate must inform us before completing their order so that the correct charge can be applied to the pro forma invoice.


INSURANCE


DISCLAIMER. Please note that goods are supplied ex works and are not
insured by us for orders from outside the UK.

This exclusion includes all countries outside the United Kingdom.
For customers in the excluded areas it is your responsibility to insure
goods, or have a standard insurance policy in place,  if you wish them to
be insured in transit. Please bear in mind that we can NOT process any
claims on your behalf.


Export of goods and requirements

The European market PDF: Open This Document

customs.hmrc.gov.uk: Import & Export Pages

HM Revenue & Customs: www.hmrc.gov.uk


Customers using their own carriers


The following information is required.

• Commercial transport document(s) from the carrier responsible for
removing the goods from the UK, for example an International
Consignment Note (CMR) fully completed by the consignor, the
haulier and signed by receiving consignee;

• Receipted copy of the consignment note as evidence of receipt of goods
abroad; and

• Any other documents relevant to the removal of the goods in question
which you would normally obtain in the course of your intra-EC business.

Photocopy certificates of shipment or other transport documents are not
normally acceptable as evidence of removal unless authenticated with an
original stamp and dated by an authorised official of the issuing office.